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Wednesday, June 28 • 1:15pm - 2:15pm
Plenary Session # 3: Promoting Product Safety Recalls

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This panel comprised of industry, stakeholders and regulators will discuss the barriers and impediments to effective recalls and how to communicate a recall to achieve optimal results.  What are the best practices of manufacturers and retailers?  Innovative solutions and collaborative approaches to reach consumers and improve safety will be covered.

avatar for Heather A. Brown

Heather A. Brown

Chief Counsel, Canada, Tyco/Johnson Controls
Heather Brown joined the company in 2009 and currently serves as Chief Counsel for the Canadian Johnson Controls business. Johnson Controls is the industry leader providing comprehensive HVAC, fire protection, security and life-safety solutions serving a wide range of customers in more than 150 countries. In her role as Chief Counsel, Heather shapes and influences the business strategies to proactively create an environment that facilitates business growth in Canada while reducing legal risks. Heather is a member of the executive team that manages businesses across the HVAC... Read More →

avatar for Nancy Cowles

Nancy Cowles

Executive Director, Kids In Danger
Nancy Cowles is the Executive Director of Kids In Danger (KID), a nonprofit dedicated to protecting children by improving children’s product safety.  Nancy has over 30 years experience conceiving, building and directing organizations to investigate a wide variety of consumer issues and to craft solutions. Prior to coming to KID, Nancy served as executive director of the Coalition for Consumer Rights, a center for public interest research and education. She serves on the board of the American National Standards Institute (ANSI) and is Past President of the International Consumer Product Health and Safety Organization (ICPHSO) as well as a participant in ASTM International standard setting on juvenile products, toys and... Read More →
avatar for Katie Greenwood

Katie Greenwood

Director, Risk Assessment Bureau, Consumer Product Safety Directorate, Healthy Environments and Consumer Safety Branch, Health Canada
Katie Greenwood is the Director of the Risk Assessment Bureau (RAB) of the Consumer Product Safety Directorate, HECS, HC. In this role, Katie is responsible for the development and implementation of information and data management approaches including mandatory incident reporting, triage, risk assessment and case management, as well as the notification of... Read More →
avatar for Tanya Topka

Tanya Topka

Team Lead, Fast Track Team, Defects Investigation Division, Office of Compliance and Field Operations, U.S. Consumer Product Safety Commission
Tanya Topka is the Fast Track Team Lead in the Defects Investigation Division of the Office of Compliance and Field Operations at the U.S. Consumer Product Safety Commission. Tanya has been in the Office of Compliance and Field Operations for fifteen years conducting investigations into a wide variety of consumer products. She coordinates recalls... Read More →
avatar for Kimi Walker

Kimi Walker

Associate Vice President, Product Sterwardship, Canadian Tire Corporation, Limited
Kimi Walker is Associate Vice-President, Product Stewardship, for Canadian Tire Corporation, Limited.  She leads a team that manages Product Safety and Compliance, Environmental Stewardship, and Responsible Sourcing across the Canadian Tire family of businesses.  Kimi joined Canadian Tire Corporation in 1994 as a Retail Business Analyst within the Finance division and held a number of financial management roles before leading the IT Business Intelligence initiative in... Read More →

Wednesday June 28, 2017 1:15pm - 2:15pm
Toronto Airport Marriott Hotel - Salon E/F/G/H

Attendees (11)